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The Intelligence pack gives you a health check on how work is actually moving — on a board or inside a campaign — without digging through every card yourself. It’s included free on Enterprise plans; Starter and Team plans don’t include it by default, but it can be enabled on your account.

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Two different things share the name “Intelligence” — here’s the difference

Strategy’s header has its own “Intelligence” button that’s unrelated to this pack — it surfaces organization-wide signals across everything you manage, and it’s available regardless of whether you have this pack. The Intelligence pack described here works one level down, at the board or campaign level, opened from that board or campaign’s own toolbar.

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Signals — what needs attention right now

Open Intelligence from a board or campaign and the Signals view leads with what’s worth a second look: stalled cards, deliverables that have sat in the backlog longer than expected, aging handoffs, and — for campaigns — work that’s concentrated on one person to a risky degree. Each signal can be drilled into for the specific cards behind it.

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Metrics — how work has been moving

Switch to Metrics for the numbers behind the signals. On a board:
  • Performance — completion volume and cycle time over time, your content mix, average cycle time by content type, and friction by lane — how long cards take to get started, how long they spend in the middle, and how long they linger after they’re done.
  • Coverage — what’s in flight by content type, and coverage by school or college across your organization.
  • Team — each contributor’s current workload and average cycle time, with a drill-down into any one person’s claimed and completed work, active-card breakdown, cycle time by type, workload over time, and their full list of assigned cards on that board.
On a campaign:
  • Completion rate — how much of the campaign is done, out of the total.
  • Velocity — how long it took from creation to the first completed deliverable, and from first to last.
  • Content mix — completion broken down by content type.
  • Team concentration — how much of the active work sits with one person, flagged if it’s high.
  • If the campaign has a prior iteration linked, you’ll also see how this run compares — completion rate, velocity, and team concentration, each as a change against last time.

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Good to know

Signals and Metrics live in the same Intelligence panel — open it from a board or campaign’s toolbar and switch between the two views. There’s no per-member drill-down at the campaign level the way there is on boards; team concentration there is a single number, not a navigable list.

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Connections to other features

Metrics reflect the same cards, lanes, and campaigns you already work with elsewhere in Contoro — there’s no separate setup. Opening a card from anywhere in Intelligence takes you to the same card detail view you’d get from Kanban or Campaigns. For AEO scoring, citation tracking, and Google Analytics data, see the Analytics Pack instead — it’s a separate capability, unrelated to the workflow reporting described here.